Providing that human touch in a world of increasing technology.
The Doctors' Exchange was established in 1921 to service the medical community
Today, roughly 75% of our clients are medical in nature ranging across all specialties from solo practices to large multi-specialty groups and hospitals. Some of our clients receive a dozen calls a month while others receive tens of thousands. With nearly 100 years of experience to the medical community, no one else has our experience. 100 years of ongoing training and procedural tweaking to ensure your calls are answered timely and handled professionally with a compassionate and well educated telephone agent.
Our job is to follow your custom instructions precisely.
No one has more experience doing so than The Doctors' Exchange telephone answering service.
Calls are answered within the first ring.
Messages are dispatched within 30 seconds.
Clients have said they would recommend The Doctors’ Exchange to a friend or colleague.
Established in 1921, allow our nearly 100 years of experience to work for you. Hire experience. Our job is to follow your instructions precisely with a courteous telephone agent who answers your calls quickly and cares.
If you do not like our service for any reason (service levels, price or “just because”), we will not charge you for your first calendar month of service. No commitment, no contract and all good reasons to allow us to serve you.
Board of Directors Access 24x7
Do you ever want to speak with someone, regardless of the time of day, who is in a position to immediately fix any problem? We’ve got you covered. All of our clients receive the cell phone number of our Vice President. Because he is on call 24x7 for all of our clients, he is highly motivated to immediately resolve any problem brought to his attention. Recurring problems do not exist at The Doctors' Exchange.